Forum Discussion

Contributing Cover User

2 years ago

Unable to change the payment method/ payment account on wage transactions

Hi, I just wanted to ask how can I change the Pay from account from Electronic Clearing to the bank account (Cash at Bank) for some payroll transactions. I prefer to choose the bank account for el...

Earl_HD

MYOB Moderator

2 years ago

Hi DebWright

Thanks for your post. For me to further check into this for you, can you please take a screenshot of the prepare electronic payment window?

Regards,
Earl

DebWright

Contributing Cover User

2 years ago

Hi Earl_HD

Thank you for your response. Please see attached screenshot of the prepare electronic payment window and I also attached some payroll transactions that are not showing in the prepare electronic payment window that I can't make necesarry changes with for your reference.

Hope you can help me on this issue. Thank you so much.

DebWright
Contributing Cover User
2 years ago
Hi Earl_HD

Hope you are well. Just wondering if you have any update on the corrupt file?

Thank you so much.

Kind Regards,
Zhenna
gavin12345
Ultimate User
2 years ago
Hi DebWright

If you have trouble getting the right help from MYOB, send me an email if you want to discuss other options.

Regards
Gavin
Celia_B
MYOB Staff
2 years ago
Hi DebWright

I simply want to know how you go about the issue. If the issue persists. you can reply to this post or send me a Private Message to furtherly assist you.

Best Regards,

Cel