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I have already been through this with someone from MYOB via email. The details have been checked multiply times. Apprently my case has been trasnferred to a different department because the problem wasnt able to be solved by him. Im still yet to hear anything from this department.
Hi, JRyan2390
Thank you for your patience.
Upon checking, your concern has been looked into already by our relevant team. We are still waiting for them to diagnose the issue. Once the issue has been resolved, they will reach out to you through your email.
If you encounter any issues in the future, please feel free to create a post again.
Best regards,
Doreen
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