Forum Discussion
- Sam_RFormer Staff
Hi SUENAYLOR,
Thanks for reaching out.
So that we can understand your situation better, can you please provide further details on what is occurring when trying to process a super payment? Do you receive an error message of any kind? Is this only happening for specific employees, etc?
- SUENAYLORExperienced Cover User
We have spent hours on the phone with various technicians, have sent screen shots and diagnostic reports. All the work arounds you have given us haven't worked. It was left with you to fix at your end. We have many MYOB databases and this is the only one, no 14 that id having this problem
- Sam_RFormer Staff
Hi SUENAYLOR,
So that I can get the details of the issue you're having and look into this further, could you please send me a private message with the following details:
- Serial number
- Your name + email