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The_Doc's avatar
The_Doc
Ultimate Cover User
5 years ago

Unable to reconcile STP

Hi MYOB   I am stuck - 1 client cannot reconcile STP Reporting with ATO figures.   I have tried everything - all the tricks that have fixed things and nothing works.   Yes this client started l...
EOFY
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi The_Doc 

     

    It's great to hear you've resolved the issue, sometimes it's just one seemingly small thing that makes all the difference.

     

    Thanks for letting us know it worked.

     

    Enjoy the rest of your week.

The_Doc's avatar
The_Doc
Ultimate Cover User

Hi Tracey_H , Emily_B 

 

Finally - thank you.

 

Sending the correct $0 to the ATO (even though they had it) initiated the reporting centre to get it right.

 

Once I sent a $0 payrun for all staff that the reporting centre was getting wrong - it sorted its proverbial and now all balances finally and the EOY Reconciliation for this client is complete.

 

Thank you - and you two kept your cool - I ALMOST didn't.

 

That was hard work.

 

Regards The Doc

 

Tracey_H's avatar
Tracey_H
Former Staff
5 years ago

Hi The_Doc 

 

It's great to hear you've resolved the issue, sometimes it's just one seemingly small thing that makes all the difference.

 

Thanks for letting us know it worked.

 

Enjoy the rest of your week.

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