Forum Discussion

Farhana's avatar
Farhana
Member
8 months ago

Unable to Send Payslips to Employees

I am experiencing an issue with sending payslips to my employees through MYOB. I have verified that all employee email addresses are correctly entered in their profiles, and there are no typos or ext...
Farhana's avatar
Farhana
Member
8 months ago

Hi Earl,

Thanks for addressing the matter, I haven’t received any error messages or any emails. And also, I haven’t really experienced this error before; normally, bulk email for payslips works just fine. Only this time, this happened.

Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi Farhana,

It's quite unusual. I'd recommend reaching out to our team so they can take a look at this for you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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