Forum Discussion

spresnell's avatar
spresnell
2 years ago

Undo Single Touch Payroll end of Year Finalisation

I've picked up that our 2022/2023 payroll had an employee deduction as "Not Reportable" when it should have been "Other EMployee Benefit". Staff who have had this deduction taken have therefore paid...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, spresnell 

 

Thanks for your post, and welcome to the MYOB Community Forum. 

 

To correct the situation, kindly undo the finalisation for the impacted employee and then make sure to select the correct ATO Reporting Category. Once done, make sure to create a pay run if there are any adjustments that need to be made and have it dated as 30/06/2023. Lastly, kindly send an update event and then redo the finalisation. Kindly advise your employees to re-submit their tax returns. To undo the termination and send an update event for the impacted employee, kindly check The Help Article: End of year finalisation with Single Touch Payroll reporting for further information. 

 

Please let us know if you require any further assistance with your concern. We are happy to assist.

 

Best regards,

Doreen

  • spresnell's avatar
    spresnell
    2 years ago

    Hi Doreen

    I followed the above process.  However it hasnt corrected the information with the ATO.

    Any other options I could try?

     

    Thanks

    Sarah

     

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, spresnell 

       

      Thanks for updating us.

       

      Since you were able to follow the steps provided above, kindly check your Payroll Activity, Payroll Register and YTD Verification reports to see if they have the correct figures now. If yes, kindly redo the finalisation so that the correct figures will be sent to the ATO.

       

      Please let us know how it goes. 

       

      Best regards,

      Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, spresnell 

       

      Please let us know if you still need further assistance with your concern. Don't hesitate to reach out to us. We are happy to assist you.

       

      Best regards,

      Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, spresnell 

       

      Since we were not able to receive a response from you, please be informed that we will be closing the thread now. Feel free to create a post again if you encounter any further issues and one of the MYOB Moderators will attend to it.

       

      Best regards,

      Doreen

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