BronH1
1 year agoExperienced User
User roles
Hi, I have set up a new User for Payroll. She is able to log on to the web version and process pays but create Electronic Bank File option has "You don't have permission to access this page" error me...
Hi BronH1,
Thank you for your post.
To grant access for creating electronic bank files, you'll need to adjust the user's roles. Typically, access to this feature is controlled by permissions related to banking. I'd suggest checking the user's role settings and ensuring they have the necessary permissions enabled for creating electronic bank files. For more information, please refer to this Help article: Set up roles.
Feel free to create a new post again if you need further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Cheers,
Princess
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.