Hi BronH1,
Thank you for your post.
To grant access for creating electronic bank files, you'll need to adjust the user's roles. Typically, access to this feature is controlled by permissions related to banking. I'd suggest checking the user's role settings and ensuring they have the necessary permissions enabled for creating electronic bank files. For more information, please refer to this Help article: Set up roles.
Feel free to create a new post again if you need further assistance.
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Cheers,
Princess