allanc
3 years agoExperienced Cover User
User unable to send STP reports
Hi, I have a user who does payroll but is unable to send STP reports.
The user has been set up as Administrator and Accountant, so it should work?
Can anyone suggest a solution please?
Thanks
AC
Hi allanc,
Thanks for your post. I'd recommend checking that the user has been set up to be a declarer for STP, information and instructions on how to set this up can be found on our help article Add a declarer for Single Touch Payroll reporting.
Do let me know how you go.
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