Forum Discussion

gigiplus's avatar
gigiplus
Experienced Cover User
2 years ago

When ATO STP record does not match my payroll register or payroll summary

I follow the protocol to compare payroll register and payroll summary on myob. After they match, I went ot STP portal to finalise EOFY for payroll.  However, the verification report is out by $56.66 ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi gigiplus,

 

Thanks for your response. 

 

What I would suggest is to send an update event for your reports to match the reports to the YTD verification report. 

 

Let me know if you encounter any issues while doing this. 

 

Cheers, 

Genreve

gigiplus's avatar
gigiplus
Experienced Cover User
2 years ago

I have already try the update even several times, but it has not changed at all.

The payroll summary and payroll activity reports from MYOB matches, and all my bank statement has been reconciled.  I cannot phantom why ?  the ATO doesn't adjust its record to MYOB?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi gigiplus, 

     

    Thanks for the reply. 

     

    My understanding is if the amounts are correct in the Payroll register, it should translate to the YTD verification report. I would suggest checking the 3 dots again to see the summary of payments for each employee. Also, please note that wage categories that are nonreportable or PAYG-exempt will not show on STP reports only in the software payroll reports. Furthermore, wage categories for allowances, overtime, bonuses, etc for STP2 don’t total under Gross Wages on the STP report but are separated. However, they also total under gross wages on software payroll reports

     

    Let us know if you need further assistance. 

     

    Cheers, 

    Genreve

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