Forum Discussion

Flav45's avatar
Flav45
Experienced User
2 years ago

Why can't I can't change amount in salary Sacrifice

I have tried to change the amount of Salary Sacrifice for an employee from $446 to $222 but it will not save the new amount I tried through card and payroll categories  Is there a reason why it is n...
PLEASE HELP
Celia_B's avatar
Celia_B
MYOB Staff
2 years ago

HI MarkTebbell, 

 

Thank you for your post and welcome to the Community Forum. 

 

Thank you for expressing your concern to us. In this regard, to be able to check on this, kindly ask your client to check if it works on their end or if they can edit the salary sacrifice. Kindly provide me with an update. We are happy to assist you further. 
 

Thanks, 

Cel

 

 

 

 

ACAgency's avatar
ACAgency
Member
2 years ago

Hi Celia

 

Yes, it worked perfectly on the clients PC. So it is clearly a restriction on the practice login.

 

Mark

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