Forum Discussion
Hi HoneySandra,
Thanks for sharing your experience with the MYOB Pay Super feature! Typically, it takes up to five business days for superannuation payments to be authorized, processed, and received by super funds. However, delays can happen, like payments being rejected due to data errors, so it's best to allow up to 10 business days for your payment to process. For more info, check out this link.
Our team is always working to ensure compliance and efficiency in processing these payments. If you notice that the payment status remains as "Processing Payment" for more than 5 days, please reach out to our support team using one of the various support options available here.
Cheers,
Princess
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