Forum Discussion

VanithaM's avatar
VanithaM
Member
9 months ago
Solved

YTD not matching Payroll Activity Report

Hi all. I'm a small business owner. Just need help with my YTD total. It doesn't match the payroll activity report for one particular employee. Payroll activity report shows the correct amount up til...
  • Shella_A's avatar
    Shella_A
    9 months ago

    Hi VanithaM,

     

    I would recommend starting by checking the Payroll Register report if that matches your Payroll Activity Report, you’re halfway there. If the YTD still looks off, have a quick check at the payroll categories and make sure the ATO reporting category’s right, and see if anything’s marked as tax exempt by mistake. If you’re still stuck after checking, it’s best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

     

     

    Cheers,

    Shella

Shella_A's avatar
Shella_A
MYOB Moderator
9 months ago

Hi VanithaM,

 

I would recommend starting by checking the Payroll Register report if that matches your Payroll Activity Report, you’re halfway there. If the YTD still looks off, have a quick check at the payroll categories and make sure the ATO reporting category’s right, and see if anything’s marked as tax exempt by mistake. If you’re still stuck after checking, it’s best to give our team a buzz through our virtual assistant MOCA or drop a support ticket via MyAccount, we’ll help you get it sorted.

 

 

Cheers,

Shella

  • VanithaM's avatar
    VanithaM
    Member
    9 months ago

    Hi Shella,

     

    Thank you for your reply. I did contact MOCA and they advised me to "send an update event" to ATO since my Payroll register report and Payroll activity report are showing the correct amount but only the YTD was wrong. I'm happy to report that the YTD is balancing after the update. 

     

    Thank you!

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content