We had a problem with ours as well and this morning I finally managed to sort it out. My issue was with terminated employees so I removed all their termination dates and ran a Zero pay which I lodged with the ATO. BUT before I lodged I had to go in and add their income type on the Tax tab of their Card file.
Now the issue has resolved - thank goodness as MYOB seemed to be doing nothing to assist.
I'm not sure if I needed to do the zero pay for the terminated people but I no longer had the option to lodge an update event on last year (ie 21/22)
I would recommend that you check all the employees have the income type.
Good luck
Cheers
Jeanette
