Forum Discussion

garfield13's avatar
garfield13
Experienced User
3 years ago

Accountright not exporting to Excel

Hi

 

Yesterday I had no problem - today I cannot export to excel??

 

I have not updated anything.

  • Hello garfield13 

     

    Thank you for your post. 

     

    This generally appears when the .XLT files are not in the folder location, specified in the error message.


    Try reinstalling the AccountRight software making sure the anti-virus is disabled and running the installer as admin (ie right click run as administrator), or try installing the server edition.


    If they are in the folder, permissions or security might be blocking access.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

  • Hello garfield13 

     

    Thank you for your post. 

     

    This generally appears when the .XLT files are not in the folder location, specified in the error message.


    Try reinstalling the AccountRight software making sure the anti-virus is disabled and running the installer as admin (ie right click run as administrator), or try installing the server edition.


    If they are in the folder, permissions or security might be blocking access.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

    • garfield13's avatar
      garfield13
      Experienced User

      Hi Chris,

       

      Thank you for answering me.

       

      I uninstallled  and  re installled the MYOB - It worked!  

       

      Kind regards

       

      Garfield13