Forum Discussion

garfield13's avatar
garfield13
Experienced User
3 years ago

Accountright not exporting to Excel

Hi   Yesterday I had no problem - today I cannot export to excel??   I have not updated anything.
  • ChrisMYOB's avatar
    ChrisMYOB
    3 years ago

    Hello garfield13 

     

    Thank you for your post. 

     

    This generally appears when the .XLT files are not in the folder location, specified in the error message.


    Try reinstalling the AccountRight software making sure the anti-virus is disabled and running the installer as admin (ie right click run as administrator), or try installing the server edition.


    If they are in the folder, permissions or security might be blocking access.

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

ChrisMYOB's avatar
ChrisMYOB
Former Staff

Hello garfield13 

 

Thank you for your post. 

 

This generally appears when the .XLT files are not in the folder location, specified in the error message.


Try reinstalling the AccountRight software making sure the anti-virus is disabled and running the installer as admin (ie right click run as administrator), or try installing the server edition.


If they are in the folder, permissions or security might be blocking access.

 

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

garfield13's avatar
garfield13
Experienced User
3 years ago

Hi Chris,

 

Thank you for answering me.

 

I uninstallled  and  re installled the MYOB - It worked!  

 

Kind regards

 

Garfield13

 

 

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