Shan13
7 months agoContributing User
Bank feed issues
Hi, Just wondering if anyone else is continually receiving this message today after repeatedly trying to download the latest bank transactions in Bank Feeds in AccountRight today??
Hi everyone,
I'm sorry to hear you're getting this error message while accessing your bank feeds. It looks like there are no reported issues with the bank feeds right now. The timing suggests it might be related to maintenance, which you can read about here. Clearing your AccountRight cache might also help.
If the error message continues to appear, I recommend reaching out to our virtual assistant MOCA from any help page, as MOCA routes you to live chat for concerns she cannot solve.
Feel free to post again if you require any other help.
Thanks,
Genreve
I've tried clearing the cache to no avail.
Currently speaking with tech support to see if the issue can be resolved. If it is, I'll post the answer here.
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.