Hi,
I am trying to close our 2021 tax year. I have been through the 'close a financial year' steps twice with restarting my computer in between. I've opened AccountRight through the desktop and also 'file' 'open' 'online' with no changes. What other troubleshooting can I do? This has happened to me last year too.
Thanks in advance!
Hi Melissa,
Thank you for your response. The only way to fix the issue that I could work out was to do one 'close' and 'back up' then 'close' again without backing it up.
Hi Lilly1,
Thanks for your post. Are you still having issues with this ? If you are, can you please clear your AccountRight cache. Once cleared can you try again ? Before doing this please double check the current financial year.
