Forum Discussion

KOMSSOffice's avatar
KOMSSOffice
Member
13 days ago

GST Report Differences between Desktop and Web version due to credit notes

When looking at GST report for the last quarter Jan- March 2026 we have a difference of $13.26 between the desktop version and the web based version.  We have been able to narrow it down to three cr...
Genreve_S's avatar
Genreve_S
MYOB Moderator
11 days ago

Hi KOMSSOffice, 

 

It's a bit of an odd one. From what you’ve described, it looks like those credit notes are being picked up differently between the desktop and browser GST reports.

 

For now, I’d recommend using the browser version for the report.

 

It’s also best to get in touch with our support team so they can dig into it further. You can raise a ticket through My Account or connect with our live chat team through MOCA, our virtual assistant.

 

Cheers,

Genreve

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home