Hi JaneyP,
Thank you for your post. I understand you're having difficulty rearranging accounts within the Cost of Sales or Income sections. The grayed-out tabs indicate that the system might have restrictions on rearranging these particular accounts. From my understanding, only a detailed account can be moved up and down, and if the account is inactive. Could you please provide us with screenshots of the account you're trying to move?
Our Help article, Create detail and header accounts, has further information about this matter.
Please feel free to reply to this message, including screenshots of the account. I'm happy to look further.
Cheers,
Princess
