Forum Discussion
105 Replies
- AH17 hours agoExperienced Cover User
same :(
- wadavison7 hours agoContributing User
Chrome allowed me to bypass that screen, click advanced and proceed.
- Princess_R7 hours agoMYOB Moderator
Hi everyone,
We’re aware of an issue affecting sign-ins through the desktop app when Single Sign-On (SSO) is triggered. Sign-in through a web browser is currently working as expected.
Our Incident Management team is investigating the issue. In the meantime, please sign in directly through your web browser as a workaround.
We apologise for the inconvenience and sincerely appreciate your patience while we work to resolve this.
Cheers,
Princess
- MelJ27 hours agoContributing Cover User
Yes same issue here!
- MOMalley7 hours agoMember
Also getting this!! And no warning from MYOB
- Limor7 hours agoExperienced User
Same issue. SO frustrating
- Isaiah_C7 hours agoMYOB Moderator
Hi Everyone,
Thanks for letting us know about this. We understand it’s inconvenient when you can’t log in to AccountRight. We’re aware that some customers are having difficulty logging in to AccountRight through the desktop app, and our team is working on it. In the meantime, you may be able to access AccountRight through your browser instead. For the latest information about this incident and service restoration, please check our Status Hub. Thanks for your patience.
Regards,
Sai
- comans1237 hours agoContributing User
Likewise happening for me too
- EMSRobyn7 hours agoMember
We are also having the same issue. Please advise if anyone has fixed. There is no option to ignore this message for me.
This has happened to a number of my clients. This is due to the fact that MYOB has let a security feature (a certificate) expire and all users who try to access the application via that website will not be able to login.
You can bypass this page's security feature, however it's best to contact your IT Provider prior to doing this as doing this is unsafe. As this is a documented issue and is still secure however is just due to MYOB failing to update a security issue, we have deemed the risk worth the tradeoff for our clients and manually enable them.
CONTACT YOUR IT SERVICE PROVIDER BEFORE DOING THIS STEP:
You can bypass this page when on the "Your Connection isn't Private" you can type in: thisisunsafe (edge/chrome only)
It will then continue. DOING THIS MAY OPEN YOUR COMPANY TO A SECURITY BREACH.
If you need an IT Managed Service Provider, feel free to contact me at [email protected]
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