Error 9004

Question

Get the above error when trying to access an old stand alone file after upgrading to a new computer.

Have gone back through all the support options that have been on here in the last 12 months and downloaded the installer for 19.5 and thought I loaded it on all ok & run the setup but now when I try to open it say the app has been blocked for your protection by an administrator.

I moved the one that was already on there that I couldn't open out of program files but didn't delete it, should I just delete all the myob software there and re-download & start again?

Thanks for any help

Mel

isaiah_c · Answer

Hi MelanieN,
&nbsp;
This error can occur if the software is installed on a network location or if the installation folder has been copied from one computer to another. To resolve this, I recommend reinstalling AccountRight directly on the intended computer.
&nbsp;
For detailed steps and assistance with this, please refer to this link.
&nbsp;
Regards,
Sai
&nbsp;
&nbsp;

gavin12345 · Answer

Hi MelanieN&nbsp;If advice by Isaiah_C does not resolve the issue, suggest you reach out to someone like FGHTables, they can assist remotely to resolve both issues (9004 and Blocked).&nbsp;RegardsGavin

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Error 9004

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