Forum Discussion

KylieRyan's avatar
KylieRyan
Experienced User
18 days ago

Signing in - code annoying

The MYOB authentication code is great BUT it is frustrating because we have to access the code via email on our phone otherwise as soon as we jump out of MYOB on our computer to access our email for the code, MYOB registers us as leaving so sends another code and so on....

Its very frustrating! Unsure if there is a way around this, to not have to have our phones as well??

  • Shella_A's avatar
    Shella_A
    MYOB Moderator

    Hi KylieRyan,

     

    Having to juggle between MYOB window and your email for the authentication code can be a hassle. The good news is there is a way to make it easier. Instead of receiving the authentication code via email, you can set up two-factor authentication (2FA) using an authenticator app like Google Authenticator or Microsoft Authenticator. This way, the code is generated on your phone without needing to switch between apps or refresh emails. Here’s a helpful article on setting up multiple authentication methods: Setting up two-factor authentication.

     

     

    Regards,

    Shella

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