colleenWatson's avatar
2 years ago
Status:
Done

duplicated invoice numbers

Any idea when we have the option in setting to warn when a duplicated sale/purchase invoice no. is used?

This has been requested since last year.

cheers

 

17 Comments


  • Sorry Genreve I have MYOB Business Pro so can't locate the Setup / Preferences screen you refer to. My question was also in regards to duplicate purchase invoice numbers not sales.


     

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Lollipopsbay and colleenWatson

     

    Thanks for reaching out. 

     

    Currently, this is a feature that is in AccountRight already. You can access this via Setup > Preferences > Sales > Warn for duplicate Invoice/Customer PO numbers or recorded sales.

     

    Let me know if you require any further assistance with this. I'm happy to assist you. 

     

    If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information
     

    Cheers, 

    Genreve

  • Agree this should be a difficult "feature" to add in fact shouldn't even be considered a feature it should be a staple inclusion for basic internal controls in any accounting system. I have had multiple dramas with reconciling accounts and invoices being "double-paid" because invoices get uploaded to the In tray twice and the duplicate invoice number is not picked up. An ETA for having this resolved would be much appreciated 

  • Dee this is ok if using Account Right, but it is not available on MYOB Essential/business.

  • jenni's avatar
    jenni
    Experienced Cover User

    colleenWatson 

    I think Dee Ross has your answer.  I was about to write the same thing as her... :)

  • DeeRoss's avatar
    DeeRoss
    Experienced Cover User

    Hi,

     

    I was just reading your request and if you go to Setup / Preferences then to the Sales Tab you can set to "Warn for Duplicate" and set to "Invoice and Customer PO" and on the Purchases tab set "Warn for Duplicate" to Purchase Order and Supplier Inovoice",

    Hope that helps you out :)

     

    Kind Regards,

    Dee :)

  • Hannah_V's avatar
    Hannah_V
    MYOB Moderator

    Hi colleenWatson 

     

    Thank you for your post. Since it has been requested, our team is looking into it, as of now, there is no specific time frame for when it will be available on the software or product that you are currently using.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Regards,

    Hannah