I agree, I believe it is vital that MYOB provide confirmation to an Employer that it has in fact successfully deposited SG funds and delivered on its obligations and that this information is available when requested by an Employee or Authorising Body.
I have in the past used the ATO Super Clearing House and it normally takes about 24-48 hours for a business to receive an email from the ATO Super Clearing House to advise that super distributions have been processed successfully. Similarly, should there be an issue with a staff's super payment they provide you with the opportunity to go back in and correct the super issue.
Using MYOB's "Pay Superannuation" feature for the first time ( 6/4/2017) I'm still waiting to receive confirmation that the payment has been processed and distributed to the various funds. I have been advised by MYOB to check the "Manage Payments" section under "Payroll" however the status "Completed" which you would think means that the funds have been distributed, actually only means "The payment has been processed, and contributions are being paid into your employees' superannuation funds", as of today 12/4/2017, there is still no sign of the funds being deposited into MY FUND let alone my Employees Funds. I'm concerned on a) how much time it is taking for MYOB to process this payment and if it doesn't reach the Super Funds by the Deadline Date, I would assume MYOB is liable ???? and b) How do I prove to my employees that the business has delivered on it's Super Obligations??
Happy to hear other businesses views on this ......
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