AndPatt's avatar
AndPatt
Member
1 year ago
Status:
On Hold

Confirmation of email sent

In the sales register screen, could there be a column showing if an invoice has been emailed?

 

We print and hand customer a hard copy upon delivery, then follow up later with an email copy. It is onerous to open each invoice to check "View All Activity" for each invoice to see if it has already been sent.

4 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago
    Status changed:
    New
    to
    Open

    Hey AndPatt

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.

  • H-TS's avatar
    H-TS
    Trusted User
    1 year ago

    Hi AndPatt​ 
    If you change your default sales invoice setting to "To be printed and emailed", then after it's been printed, it changes to "To be emailed" automatically. Then, at the end of each day, or every hour, or whenever, you can go to the Sales >> Print/Email Invoices area, choose the "To be emailed" tab, and only the invoices that haven't yet been emailed will appear. 


    ** NOTE: This is for the desktop version, I don't know if it's the same in the browser version which I avoid as much as possible.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 month ago
    Status changed:
    Open
    to
    On Hold

    We are changing this idea's status due to low community engagement (comments and votes) over the last six months. The idea remains in our developer backlog, but will be prioritised for review if it receives more votes. 

  • Hi Amanda, 

    Is there an easy way of viewing which sales invoices have been sent and which ones have not, we send out 40 at a time, but myob is only allowing me to send 20, so we now are searching to view the email log, to confirm which ones did not get sent.