Offline Backups

One of the reasons that people stayed with MYOB was due to control over backups.  When I advise clients on MYOB and Xero, this was one of the "Pros" for staying with MYOB and not moving to Xero.  Now that option is gone, people are more likely to start choosing Xero as there is no difference with the backups.  

And with all the frustrations that MYOB has dealt us in the last year, a lot of people will now move.

I use Xero as well and do not have the downtime, the errors, upgrades/changes that MYOB has.  Xero support is very fast, even though it is through the support page, you get answered that day atleast.

Xero and MYOB have definite differences.  Xero is not perfect either, but the frustrations are not there, which is a huge positive for clients.

Hey lisadgs​ 

You can restore backups from your AccountRight software! When you restore an online backup, your current online company file will be replaced with the backed up version. This can't be undone. More information is available on this page.

You wouldn't need to request a backup as you have all the functionality from the software to be able to view and restore previous backups. AccountRight backs up online company files that have had changes in the previous 7 days. It means you can relax knowing we're saving regular point-in-time versions of your online company file that you can roll back to if needed. You can also manually create online backups whenever you like and name them appropriately. These will be accessible along with the automatically created ones which you can restore when necessary. You will not be able to open up multiple backups at the same time.

Hope this helps!

Hi AmandaMYOB​ 

I was under the understanding - you can't restore a backup over the top as it will muck up the bank feeds. This is why it has been requested we have another environment to be able to restore backups into - without damaging/affecting the live data

Hey jenniek​ 

Your bank feed connection will still continue even if you've restored an online backup. 

The restored file only contains bank-feed transactions that existed when that backup was taken; newer transactions may need to be downloaded again. After restoring, you can click on Banking > Get Bank Transactions and reconcile any transactions that appear.