CassG's avatar
CassG
Experienced User
8 days ago
Status:
Open

Online Payments - Customisable Invoice Value Limit

With the ability for online payment surcharging to be passed on to customers being removed. Can MYOB add functionality for users to set a customisable invoice value limit for Online Payments?

For our business, Online Payments are worthwhile for smaller invoices, where the convenience for customers and reduced manual follow-up justify the transaction fee. However, for invoices in the thousands of dollars, the percentage-based fee becomes significant and the trade-off is less clear.

It would be useful to set a threshold where Online Payments are automatically disabled above a nominated invoice value, while retaining the option to enable them manually when needed.

2 Comments

  • Limor's avatar
    Limor
    Experienced User
    8 days ago

    I agree! - a  customisable invoice vlaue limit for online payments would be extremely useful.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    8 days ago
    Status changed:
    New
    to
    Open

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.