AmandaMYOB's avatar
AmandaMYOB
MYOB Moderator
1 year ago
Status:
Open

Applying credits to supplier payment

Users would like the ability to see and apply credits to a supplier payment at the time of recording payment. 

 

This idea was originally posted 7 months ago with 2 votes and 13 comments. 

 

8 Comments

  • Julian-S's avatar
    Julian-S
    Contributing User
    10 days ago

    This needs to be fixed ASAP. I have 2 companies on MYOB, and applying supplier credit notes is always a nightmare. Please just add a simple button on the purchases tab that says "create supplier credit note and apply to unpaid bill" It would be that simple! 

  • Still hoping that this might be fixed. Applying each credit note to an invoice is painful. Eg: For just one supplier I have 78 documents on their statement for May. 30 of these are credits. I paid the full amount 20 June & now have to apply each credit to an invoice before I can match up the unallocated payment. The May invoices by now are way down the bottom of the list & I have to scroll to see them by which time I've sometimes forgotten the amount of the credit. It would even be a bit helpful if the list of invoices could be sorted & the remaining amount to apply would appear as the credits don't actually relate to any particular invoice. If anyone can suggest a useful work around it would be much appreciated. I want to retire soon & wondering if I suggest to the next owner that they look at something other than MYOB 

  • I have a very similar issue. We deal with a coop which includes quite a few suppliers on the one monthly bill. So when it comes time to Pay Bills and then Prepare Electronic Payment, if I have one supplier with a credit note and no tax invoices for the current month, there is no way to include the credit in the electronic payment. To say it's very frustrating is an understatement. Its about time MYOB caught up with other software providers.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    9 months ago

    Hey Viewfield​ 

    I've updated the status back to open for other members of the community to vote and add weight to. Thanks for taking the time to share your feedback and experience. 

  • This "fix" would make my life so much easier. We receive heaps of credits ( between 30 & 50 a month )  from our suppliers & applying each to an invoice before being able to allocate the payment is very frustrating. 

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago
    Status changed:
    Open
    to
    On Hold

    Hey everyone.

    This is being updated due to low engagement (comments & votes) in the last 6 months. Please be advised that the idea has still been added to our developer backlog, but it will have less traction getting prioritised without more votes. A further review will happen in another 6 months where we will either close or re-open this idea based on the number of votes accumulated in that time.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago
    Status changed:
    New
    to
    Open

    Click to vote if this idea is still something that matters to you! Our improved feedback loop ensures that your input, votes, and suggestions are seen by our teams, shaping future priorities.

     

    With a stronger feedback loop now in place, we have started a new Ideas Exchange to create a space that’s more engaging and responsive for everyone. This idea has been reposted after seeing a lot of support from our community members over the years. For more information, please refer to this post.