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Bluewave
Trusted Cover User
4 months ago
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Do NOT include Online Payments by default with Secure Invoicing.

Upgrading to Secure Invoicing should not be connected by default to Online Invoice Payments. These two things should be separate. For MYOB users to continue emailing Invoices requires the mandatory u...
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AmandaCL
MYOB Moderator
28 days ago
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Hey everyone,

This idea is being closed as it's unlikely we will explore this idea. The secure invoicing upgrade is being rolled out to customers to help add multiple layers of security for your business. This involves the distribution of invoices using MYOB software, fraud monitoring and secure payment of invoices combined into a single MYOB Secure invoicing ecosystem to provide the best possible protection for businesses and consumers.

Although these features are combined, you have the flexibility to adjust settings to suit your preferences around the secure payment methods. Learn more about changing your settings here.

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Upgrading to Secure Invoicing should not be connected by default to Online Invoice Payments. These two things should be separate. For MYOB users to continue emailing Invoices requires the mandatory upgrade to Secure Invoicing - fine. But it SHOULD NOT cause the activation of Online Invoice Payments by default. And the option to \"not allow\" isn't working universally. Until that flaw is completely fixed, Online Invoice Payments must be separate from Secure Invoicing upgrades. 

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Upgrading to Secure Invoicing should not be connected by default to Online Invoice Payments. These two things should be separate. For MYOB users to continue emailing Invoices requires the mandatory upgrade to Secure Invoicing - fine. But it SHOULD NOT cause the activation of Online Invoice Payments by default. And the option to \"not allow\" isn't working universally. Until that flaw is completely fixed, Online Invoice Payments must be separate from Secure Invoicing upgrades. 

"},"Conversation:conversation:885347":{"__typename":"Conversation","id":"conversation:885347","solved":false,"topic":{"__ref":"IdeaTopicMessage:message:885347"},"lastPostingActivityTime":"2025-03-11T12:27:39.231+11:00","lastPostTime":"2025-03-11T12:27:39.231+11:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:885347":{"__typename":"ModerationData","id":"moderation_data:885347","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"Revision:revision:885347_1":{"__typename":"Revision","id":"revision:885347_1","lastEditTime":"2024-12-11T09:35:51.974+11:00"},"IdeaReplyMessage:message:890124":{"__typename":"IdeaReplyMessage","id":"message:890124","conversation":{"__ref":"Conversation:conversation:885347"},"author":{"__ref":"User:user:250317"},"revisionNum":1,"uid":890124,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Idea:board:myob-business-ideasexchange"},"subject":"Re: Do NOT include Online Payments by default with Secure Invoicing. - Status changed to: Closed","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:890124"},"parent":{"__ref":"IdeaTopicMessage:message:885347"},"body":"

Hey everyone,

\n

This idea is being closed as it's unlikely we will explore this idea. The secure invoicing upgrade is being rolled out to customers to help add multiple layers of security for your business. This involves the distribution of invoices using MYOB software, fraud monitoring and secure payment of invoices combined into a single MYOB Secure invoicing ecosystem to provide the best possible protection for businesses and consumers.

\n

Although these features are combined, you have the flexibility to adjust settings to suit your preferences around the secure payment methods. Learn more about changing your settings here.

","body@stringLength":"825","rawBody":"

Hey everyone,

\n

This idea is being closed as it's unlikely we will explore this idea. The secure invoicing upgrade is being rolled out to customers to help add multiple layers of security for your business. This involves the distribution of invoices using MYOB software, fraud monitoring and secure payment of invoices combined into a single MYOB Secure invoicing ecosystem to provide the best possible protection for businesses and consumers.

\n

Although these features are combined, you have the flexibility to adjust settings to suit your preferences around the secure payment methods. Learn more about changing your settings here.

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