JRFisher's avatar
JRFisher
Experienced Cover User
1 year ago
Status:
Closed

Inactivity sign out

Howdy,

I've just received the email saying we will now be logged out of MYOB if we don't use it for 20-30 minutes, then we have to manually type in our email address and password - again.

While I'm sure we all appreciate the pressures on data security, I think this is way too quick to log people out, much less having to type passwords over and over during the day.

I run a small business with 5 fulltime staff, I get called away to help with things and help them get work done, take phone calls, attend online meetings, this means I'm probably going to have to log in 4-5 times per day, and I'm of the opinion typing in your password would leave you more vulnerable to attacks than having a software package open on your desktop.

2 hours and you're logged out maybe, 20-30 minutes is crazy.

Thanks,

Jason

21 Comments

  • 100% agree.   We have 70 people, and other than payday i might use MYOB for 2 hours out of the day. However, the PC is not unattended.  I am sitting at my desk, doing other work on my computer.
    When i walk away or am inactive, my PC locks itself after a few minutes, so I don't then need MYOB locking up as well. 

    I do hope MYOB allows us to disable this "inactivity feature" for the desktop version. 
    I can't imagine that the bulk of your customers are using MYOB for 8 hours a day.
    It's already annoying enough that we now need to sign in every day.