Phl's avatar
Phl
Experienced Cover User
4 months ago
Status:
Closed

Not have to put pin code in as often on the app.

Can you guys make it a longer time period between having to re enter the pin code on the phone app. The phone already has pin/face recognition so don’t really know why the time period has to be so short. I normally use the app every 2-3 hours and have to re enter pin. 
Either get face recognition or at least let it last 6 to 12 hours.

7 Comments

  • Phl's avatar
    Phl
    Experienced Cover User
    4 months ago

    Sorry, I have now downloaded the myob assist app and its much better. I gave been using the older invoice app I think. 

  • Hey Phl​ 

    Thanks for your suggestion, can you confirm which app you're referring to please? 

  • Phl's avatar
    Phl
    Experienced Cover User
    4 months ago

    Hi Amanda

    The invoice app.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    4 months ago

    Hey Phl​ 

    Thank you! Logging into the app each time is expected when using MYOB Assist.

    For faster access you can use biometric recognition to login. Click the ‘more menu’ on the bottom right, then select ‘enable biometrics’ under Account Settings.

  • Phl's avatar
    Phl
    Experienced Cover User
    4 months ago

    Hi

    I can’t find the biometric enable screen. I don’t have the solo myob.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    4 months ago

    Hey Phl​ 

    Glad to hear you're enjoying the new MYOB Assist app. If you have any questions or would like to see how other users are getting on with it, check out the MYOB Assist App board here! 

    If you're still having troubles enabling biometric login, let me know what kind of phone you have and I can take a deeper look into it for you.