Can you guys make it a longer time period between having to re enter the pin code on the phone app. The phone already has pin/face recognition so don’t really know why the time period has to be so short. I normally use the app every 2-3 hours and have to re enter pin.
Either get face recognition or at least let it last 6 to 12 hours.
Not have to put pin code in as often on the app.
7 Comments
- Phl4 months agoExperienced Cover User
Sorry, I have now downloaded the myob assist app and its much better. I gave been using the older invoice app I think.
- AmandaMYOB4 months agoMYOB Moderator
Hey Phl
Thanks for your suggestion, can you confirm which app you're referring to please?
- Phl4 months agoExperienced Cover User
Hi Amanda
The invoice app.
- AmandaMYOB4 months agoMYOB Moderator
Hey Phl
Thank you! Logging into the app each time is expected when using MYOB Assist.
For faster access you can use biometric recognition to login. Click the ‘more menu’ on the bottom right, then select ‘enable biometrics’ under Account Settings.
- AmandaMYOB4 months agoMYOB ModeratorStatus changed:OpentoClosed
- Phl4 months agoExperienced Cover User
Hi
I can’t find the biometric enable screen. I don’t have the solo myob.
- AmandaMYOB4 months agoMYOB Moderator
Hey Phl
Glad to hear you're enjoying the new MYOB Assist app. If you have any questions or would like to see how other users are getting on with it, check out the MYOB Assist App board here!
If you're still having troubles enabling biometric login, let me know what kind of phone you have and I can take a deeper look into it for you.
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