Forum Discussion

HayleyBrett's avatar
HayleyBrett
Contributing Cover User
4 years ago
Solved

BAS link not loading

Any reason the auto BAS link is not working in MYOB 2020.3?

  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi HayleyBrett 

     

    Thanks for your post. If you are receiving the error, We're having some technical problems and can't open this activity statement right now. Please try again later, when attempting to lodge your online BAS, this is a known issue currently being investigated by our developers. 

     

    I have sent you a private message with further information. You can access your private messages by clicking on your avatar in the top right corner and selecting the envelope icon.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    Hi HayleyBrett 

     

    Thanks for your post. If you are receiving the error, We're having some technical problems and can't open this activity statement right now. Please try again later, when attempting to lodge your online BAS, this is a known issue currently being investigated by our developers. 

     

    I have sent you a private message with further information. You can access your private messages by clicking on your avatar in the top right corner and selecting the envelope icon.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    • HayleyBrett's avatar
      HayleyBrett
      Contributing Cover User
      4 years ago

      Thanks so much for that Tracey_H! Instant fix, I wish I had of posted 10 days ago!

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        Hi HayleyBrett 

         

        I'm glad to hear that fixed your issue, thanks for letting me know. Please don't hesitate to post again if you need help in the future.

    • Ccar's avatar
      Ccar
      Contributing Cover User
      4 years ago

      I'm getting the error message you've displayed below when trying to obtain prefill from the ATO for the current BAS.   Could you please send me a fix or some idea of when the issue will be resolved.  Thanks

    • 100-elec's avatar
      100-elec
      Cover User
      4 years ago

      Hi,

       

      I am also having the same issue, can you please advise what I need to so to losge my BAS.

       

      Thanks

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        Hi 100-elec 

         

        I've sent you a private message with further information. You can access your private messages by clicking on your avatar in the top right corner and selecting the envelope icon.

         

        If you need further assistance with this please reply to my private message.