Forum Discussion

CarolDuncan's avatar
CarolDuncan
Experienced User
19 days ago
Solved

Cost Centres and preferences - not showing in web browser

Hi, I'm unable to see an option to allocate a cost centre on new transactions in the web browser. There is not even a list of cost centres available. Is it just me or is it the browser version of Myo...
  • Princess_R's avatar
    Princess_R
    14 days ago

    Hi CarolDuncan,

     

    You're welcome and thank you for sharing your perspective.

     

    I'm glad to hear that you found the clarification helpful, and you make a valid point about the term "chart of accounts" being a standard bookkeeping term. Your feedback helps us understand how we can better align our terminology with industry standards.

     

    If my previous response has answered your inquiry, would you consider selecting "Accept as Solution" to help other users find this information?

     

    If you have any further questions or concerns, please feel free to reach out. 

     

    Cheers,

    Princess

Shella_A's avatar
Shella_A
MYOB Moderator
17 days ago

Hi CarolDuncan,

 

I appreciate your post. The MYOB Business web browser version has made some updates. What used to be called 'accounts' is now called 'categories'. This is the same for the 'Categories' feature in the AccountRight desktop app, which is now known as 'Cost Centres'. When it comes to adding a cost centre to new transactions, you can do this in the 'Create' menu. This is where you can make new transactions and records, like invoices, bills, and contacts. From this spot, you can note a new expense and even add a product or service to your list.

 

For more information, you may check out this helpful article about how categories work in the browser version.

 

Feel free to post again anytime you require further assistance. 


If my response has answered your inquiry, please click "Accept as Solution" to help other users find this.

 

 

Kind regards,
Shella

  • CarolDuncan's avatar
    CarolDuncan
    Experienced User
    15 days ago

    Hi Shella_A 

     

    Unfortunately your reply did not help at all. I know in the desktop app that 'Categories' are now known as 'Cost Centres'. In the web browser version there is no option to create or even allocate a transaction to a Cost Centre. My question was - is this normal?

    If categories/cost centres are not available in the browser version, it seems like rather a big shortcoming of Myob Business in the browser. I can report on categories in the browser but that is all. 
    There's also no 'Preferences' as seen in the desktop app where you can turn on/off certain components like 'use cost centres'. I just thought the browser version was going to be an alternative to the desktop app, but perhaps it isn't at all and there is an inherent lack of functionality still. 

    Thanks,
    Carol