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- Steven_MFormer Staff
Hi Katherine85
Is that an AccountRight company file that you are opening in the browser interface? If so, that is intended to be the case as per the Help Article: Adding, editing and deleting accounts.
In saying that as Cost of Sales is one of the account setups that is not common in files you may not actually have that parent account and therefore be stuck. So we can fully assess what is needed to allow you to create that account would you mind providing us with a screenshot of the Chart of accounts>>Cost of sales account and one when you attempt to create a Cost of sales account.
Please note: That the screenshot request would also be required for MYOB Business files as well.