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LearnerP's avatar
LearnerP
Contributing User
3 years ago

unable to setup lodging BAS online

I am unable to setup to lodge the BAS online.  The following message pop up.

 

""""""For the next step, we need your ABN.

We’ve detected that you haven’t entered an ABN, or the ABN you entered isn’t valid.

Please enter a valid ABN in the Company Information window or Business Settings page. Once you’ve done that, refresh this page.

(Note that we don’t support TFNs.)""""""

 

I checked the company information, everything is right.  

 

Trying to call to MYOB, already 2 hours, still waiting........

 

Hope you guys can help.

 

Thank you.

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  • LearnerP's avatar
    LearnerP
    Contributing User
    3 years ago

    finally got someone answer the phone.  The MYOB representative said that I need to ring up ATO to get the branch number, it seems too late to call......

     

    As I am a small business, do i have to get one ??????

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi LearnerP 

     

    Sorry to see that no one has replied to you yet. If you're still having problems with setting up your BAS please let me know and I'll be happy to help.