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Razor99's avatar
Razor99
User
2 months ago

Intray

Hi,

 

I am having trouble with MYOB Intray.

 

Each time I got "create a new bill" through the Intray in goes to "new spend money" I have to close the intray then open again.  After I create 1 bill it then does the same thing on the 2nd time.

 

Any Help!!

 

1 Reply

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  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 months ago

    Hi Razor99,

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    To troubleshoot issue you're experiencing with In Tray, we recommend trying the following steps:

     

    • Close the In Tray and reopen it to see if the issue persists.
    • Ensure that your MYOB AccountRight software is up to date. Sometimes, updates include fixes for such glitches.
    • If the problem continues, consider restarting your computer or device to refresh the software and see if that resolves the issue.

     

    Feel free to post again anytime if you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen