Issues with Deactivated Bank Feeds

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
kj85
Contributing User
5 Posts
Contributing User
Contributing User

5Posts

0Kudos

0Solutions

Issues with Deactivated Bank Feeds

Hi All,

I have recently deactivated a Bank feed as we have changed banks and I have set up new feeds.

Though I have reconciled the old account, deactivated bank feed and made the account inactive, it is still showing in the bank feeds screen, but comes up with a warning to say that a bank feed is not associated.

 

Can anyone assist in helping to fix this, as I believe I have done everything to ensure that it no longer shows.

 

Thankyou

3 REPLIES 3
Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Issues with Deactivated Bank Feeds

Hi @kj85

 

Thanks for your post. Does the bank account status show as cancelled ? 

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

kj85
Contributing User
5 Posts
Contributing User
Contributing User

5Posts

0Kudos

0Solutions

Re: Issues with Deactivated Bank Feeds

Hi Melisa

 

Yes it shows as cancelled.

 

Thankyou

Melisa_D
10,735 Posts
Former Staff
Former Staff

10,735Posts

0Kudos

1,186Solutions

Re: Issues with Deactivated Bank Feeds

Hi @kj85

 

Thanks for confirming that. The message usually means that one or more bank feeds do not have an associated account in the Manage Bank Accounts window. If there is a bank feed with a cancelled status or that is not active, it will still need a bank account associated. You can create a dummy bank account in the Accounts List to assign to the associated account. That should stop the warning as it is now finding an associated account.

 

Do let me know if you have any further questions. 

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.

Cheers,
Melisa

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

Did my answer help?

Mark it as a SolutionHelpful? Leave a to tell others

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post