Forum Discussion

kj85's avatar
kj85
Contributing User
2 years ago

Issues with Deactivated Bank Feeds

Hi All, I have recently deactivated a Bank feed as we have changed banks and I have set up new feeds. Though I have reconciled the old account, deactivated bank feed and made the account inactive, ...
Melisa_D's avatar
Melisa_D
Former Staff

Hi kj85, 

 

Thanks for your post. Does the bank account status show as cancelled ? 

kj85's avatar
kj85
Contributing User
2 years ago

Hi Melisa

 

Yes it shows as cancelled.

 

Thankyou

  • Melisa_D's avatar
    Melisa_D
    Former Staff
    2 years ago

    Hi kj85, 

     

    Thanks for confirming that. The message usually means that one or more bank feeds do not have an associated account in the Manage Bank Accounts window. If there is a bank feed with a cancelled status or that is not active, it will still need a bank account associated. You can create a dummy bank account in the Accounts List to assign to the associated account. That should stop the warning as it is now finding an associated account.

     

    Do let me know if you have any further questions. 

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users to find this information.