Thank you for visiting our Partner Zone. This area is an exclusive space for MYOB Partners. Find out how to Partner with MYOB.
February 2021
February 2021
I have outstanding cheques and deposits showing on current bank reconciliations from March 2020 but is showing as cleared in March 2020, i have tried to undo reconciliations back to 2019 but then i am out of balance for the difference of the March 20 Cheques/Deposits. I can only balance from March 2020 but then those transactions in question do not appear on the reconcilaition screen I hope i have explained this correctly it is just very frustrating
Solved! Go to Solution.
February 2021
February 2021
Hi @krundle
Welcome to the Community Forum!!
Similar issues have been reported in the past which were caused due to a glitch in the reports. So we can confirm that's the issue, can you please do the following:
Let us know how you go on.
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
February 2021
February 2021
Hi i have tried this but unfortunately no help, i have tried undoing 18mnths of bank rec's but the transactions in question do not appear in the reconcile screen to be ticked off.
I have undone reconciliations prior to the dates of these transactions and then i am just out of balance prior to them so i cannot reconcile each month i have to reconcile up to that date (i.e i have undone back to say May 2019 but then i am out of balance each month so i have to balance from March 2020)
I hope i am explaining this correctly.
TIA
February 2021
February 2021
Hi @Komal_S
Hi i have tried this but unfortunately no help, i have tried undoing 18mnths of bank rec's but the transactions in question do not appear in the reconcile screen to be ticked off.
I have undone reconciliations prior to the dates of these transactions and then i am just out of balance prior to them so i cannot reconcile each month i have to reconcile up to that date (i.e i have undone back to say May 2019 but then i am out of balance each month so i have to balance from March 2020)
I hope i am explaining this correctly.
TIA
February 2021
February 2021
Hi @krundle
In that case, can you please send me a screenshot of the Reconcile Accounts window and the last reconciled date on the Reconciliation report by a Private Message so we can investigate this further?
Kind regards,
Komal
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others
1
|
381
|
|||
1
|
697
|
|||
18
|
2246
|
|||
16
|
1634
|
|||
3
|
700
|