Forum Discussion

KerryStreet's avatar
KerryStreet
Experienced Cover User
2 years ago

How Can I lodge a complaint in person - looking for an email address if possible.

Does anyone know the email address for MYOB to lodge a complaint. I have received abysmal service this morning on both the phone and through chat. I lost 6 hours of my day.

2 Replies

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  • CloverQ's avatar
    CloverQ
    Former Staff

    Hi KerryStreet 

     

    I'm sorry to hear about the frustration you had contacting our support today. You can go to our Contact page, scroll down to the Feedback & complaints section to submit your feedback there.

     

    Meanwhile, if you still need assistance please feel free to post the problem details here, our experienced community and moderators are more than happy to help.

    • KerryStreet's avatar
      KerryStreet
      Experienced Cover User

      Hi, thanks for replying. I have made my complaint to the feedback department. 

       

      I will try and post the details of my problem but I think that it is something that MYOB needs to go thought with me as it relates to transfers from "MYOB PAYBY" transactions in my bank feeds missing the customer allocation details.