Forum Discussion

georgieh's avatar
georgieh
Experienced Cover User
2 years ago

MYOB - please respect the "Got it, don't show me again"!

Hi MYOB,

 

For weeks you have been advising me about an inactive super fund that is used by an ex-employee who worked here for a very short time many years ago.

 

As I flick through my 5 company files every day, I click "Got it, don't show me again" on the pop-up every time, and although this relates to one irrelevant person on only one of the company files, I continue to be told that VicSuper is changing to Aware Super every time I open any of the five files. I didn't need to know the first time I was told, and I don't need to know the 200th time.

 

Please, if we tick that we've got the memo, make the notifications stop!

 

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 years ago

    Hi georgieh 

     

    Thank you for your post. We appreciate your patience and understanding on this matter. We're sorry for the inconvenience and rest assured that we'll raise this through the required team for further investigation. In the meantime try clearing your AccountRight cache to resolve some odd behavior.

     

    Please feel free to post again I'm happy to assist.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,

    Princess

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