Hi, I started recieving the following error message yesterday, after using the NZ Payroll Software for ages: Error: "Unable to perform Online Confirmation at this time.Please try again later or contr

Question

Hi, I started receiving the following error message yesterday, after using the NZ Payroll Software for ages:

Error: "Unable to perform Online Confirmation at this time. Please try again later or contact MYOB Customer service for assistance."

Can anyone provide a solution? I've checked with IT and there are no virus scanner or firewall issues.

ryadre · Answer

There is another post about this. It is a known issue after the latest update. I called the support line and got a case number and was added to their list of people waiting on the fix

bullswool · Answer

You can craete the verification number yourself:Activating and confirming your software - Support Notes: MYOB Payroll (New Zealand) - MYOB Help Centre&nbsp;Confirm your company file (myob.com)&nbsp;

Forum Discussion

Hi, I started recieving the following error message yesterday, after using the NZ Payroll Software for ages: Error: "Unable to perform Online Confirmation at this time.Please try again later or contr

Looking for something else?

Related content

Error: "Unable to perform Online Confirmation

Confirmation code

Company file confirmation

Confirm Company File

Cannot login: Script Error - "Unable to get property 'prototype' of undefined or null reference"

confirming my company file

AccountsRight basic confirmation

Unable to Process BAS due to "technical problem"