Gotem
3 months agoContributing User
RE: Access old files
Hi, We need to access an old file which is no longer listed in ourt comapny files or library. Please can you assist with access to this. Many thanks
Hi,
I dont think the file has been cancelled.
We have accessed these files previously.
Please can someone privatley message to see if we can access.
Thanks
Hi, Gotem
Thank you for providing the requested details through private messages.
As per checking, the business name you have provided as well as the serial number is still active. If you no longer have an access to the company file, it is highly recommended to check with the other admin of the file to add you. For more information on how to do this, please see the Help Article: Set up user access.
Please feel free to create a post again if you encounter any issues.
Best regards,
Doreen