Forum Discussion

MattC2's avatar
MattC2
User
4 months ago
Solved

ownership

My bookkeer has retired and she set up my myob account. There are two Owners listed in the profile. I have the email and login to what was my ownership log in however i never set up the authenticator...
  • Princess_R's avatar
    4 months ago

    Hi MattC2,

     

    Thank you for your post, and welcome to the Community forum. I hope you find it a great source of information.

     

    My apologies for the late reply. Regarding the two-factor authentication (2FA) setup, if you haven't already set up a 2FA code for your login credentials, I recommend doing so either for your phone or via email authentication. In case your bookkeeper has already set up a 2FA code for your email, I can assist you in resetting the 2FA code, allowing you to set it up again for added security.

     

    Furthermore, here's the following article to set up the 2FA code:

    Please feel free to reach out if you require further assistance.

     

    If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess