Forum Discussion

Cover User

2 years ago

Cannot log in to MYOB Software. "An error has occured in the script on this page"

I have never had problems logging onto MYOB Software, I have the latest version installed and nothing has changed. But suddenly today I am unable to login, no matter what buttons I press or which lo...

Leneth_A

Former Staff

2 years ago

Hi ct20,

Thanks for your post and welcome here to the Community Forum. Thank you for sharing your concerns and feedback with us. I understand your frustration with this error message, and this is not an experience we want to provide our customers with. Apologies for any inconvenience this has caused. We genuinely appreciate your patience and understanding on this matter.

This error is caused by data that has been cached in temporary files. You will need to clear your browsing data to resolve this:

Clear the browsing data by going into the Control Panel and Selecting Internet Options;

Then under Browsing History select delete

Then select the options displayed and click delete

If the above resolution does not resolve the issue, please do let me know.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

Cheers,
Leneth