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April 2023
April 2023
Hi,
Could someone please be of assitance.
I am getting the following error:
Unable to automatically confirm your company file
I have checked firewalls and connection to the internet and no setting have changed. Appreciate any assitance you can provide.
Elise
Solved! Go to Solution.
April 2023
April 2023
Hi @ejk991
Thanks for the post. I'm happy to assist you with this. Can you please send me a Private Message containing the following:
Kind regards,
Sai
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April 2023
April 2023
Thanks Sai,
Unfortunately it wont let me direct messge you. I get taken to Private Messages with no option to compose a message? Screen grab attached.
Elise
April 2023
April 2023
Hi @ejk991
Greetings! I can see that your private message has turned off. Can you click on your avatar and then go to My settings>>Preferences>>Private Messenger, then tick the box of turn on private messages and hit save.
Please let me know if you need further help.
Kind regards,
Sai
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April 2023
April 2023
Hi Sai,
private messager is not an option for me?
The drop downs I have are > preference options, >display, >general, >linear layout, >home page, >privacy, >kudos.
I have reviewed each of these with no private messager option, please let me know if I am missing something?
thanks Elise
April 2023
April 2023
Hi @ejk991
Can you try to send me a Private Message again if it's now working?
Kind regards,
Sai
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April 2023 - last edited April 2023
April 2023 - last edited April 2023
Thank you again Sai,
Appreciate your help, the file is now confirmed.
April 2023
April 2023
Hi @Isaiah_C
Im Having The Same Problem With Confirming My Company File As @ejk991 . I Have Been Using The Same Program For More Then 10 Years Without Any Problems. I Am Also Having The Same Problem With Private Messaging You. I looked Into Setings - Preference But There Is No Private Message Option. Can You Please Help
April 2023 - last edited April 2023
April 2023 - last edited April 2023
Hey @ejk991
Which Version MYOB Are You Using Mate?
April 2023
April 2023
Hi @Dasharpshooter ,
I am using AccountRight Plus Au 2023.2.0
Hopefully Sai can help you also. He had to enable private messaging for me and then once i advised the requested details it was all fixed very quickly.
Goodluck.
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