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Entitlements
An Employee has resigned on the 9/4/20/24 as he wanted to go a casual and I paid out all his entitlements and entered that he resigned on the Card List. He then came back 10/4/2024 as casual. I changed his employee number and used the old card but put him on as casual and made sure no entitlements are ticked but when I print Entitlement Summary sheet he comes up on sheet as still getting enitlements. How do I fix this?9Views0likes3CommentsMerchant fees not automatically reconciling
Hi there, We've just started receiving online payments minus the merchant fees as advised by MYOB but it doesnt seem to be automatically reconciling. The amounts obviously dont match and are out of balance. We have attempted to sort this out ourselves, we gone through the online support about "Changes to how you pay for online payments" But we cant seem to be any wiser. Going into the Online Payment Portal, and check the ledger accounts but they appear to be the appropriate ones. However we cant seem to sort this issue out. Can someone please advise what we are not doing and help make transactions automatically reconcile as its supposed to? Thanks Michael5Views0likes1CommentBank Feeds
Hi Myob team, We already have bank feeds set up for one bank. But how do we set up another Bank account. can we use both. Also we created another bank GL in Chart of accounts. How do we link the bank GL, like our other bank GL is linked, so we use aba files etc. thank you. G1View0likes0CommentsReturned Super (offset)
ok so, we made a super payment for the Jan-March quarter last month. One employees contributions were returned. He had changed super accounts and not told us. So, we have updated his super records. I followed the MYOB procedure of creating a payroll event to reverse the payment, then reissue the payment However, when we went to redo the payment, there are two transactions in the Pay Super screen. The negative amount, and the positive amount. We have resubmitted the amount, it will not let us process the negative amount. How do we remove this from the 'Pay Superannuation' register?10Views0likes1Comment