AccountRight Idea Exchange

HI, Is it possible to add a contact's name (and position?) alongside their phone number in the supplier/customer card?  There are lots of spaces for phone numbers, but nowhere to enter who's number it is. There is also limited space to write in the contact space.    I have multiple contacts in many companies I deal with and there isn't enough room to identify who is who within the company card. Thanks! Jenni ... View more

Im surprised that since a request back in 2015 the feature to be able to attach documents from an intray to sales, receive money and receive payments. It is so important to be able to attach purchase orders to sales created in myob for clients. Also remittance advices for payments from clients. ... View more

how can I make the view of the document from the in-tray larger without having to download it? When I create a new bill and have the split screen. It does not matter how wide my monitor is I cannot increase the view, I have empty space on either side of the information and using the (+-) you end up with a scroll bar, which defeats the purpose of wanting to see the whole document, so it is readable.   This makes the process so much longer and time-consuming.    On the desktop, MYOB would open in Adobe without having to download it. ... View more

3 years ago I posted "Would love an in tray in the Sales, to upload payment certificates and attach dockets?" come on MYOB , I am still getting emails regulary with people agreeing this is much needed, why is this so unachievable with MYOB when so many are crying out for it?????? seems customers are going unheard on this one. ... View more

Any idea when we have the option in setting to warn when a duplicated sale/purchase invoice no. is used? This has been requested since last year. cheers   ... View more

On AR desktop you could choose to show the purchase number or the supplier invoice number when paying a bill, but the browser version does not give this option and when paying bills or allocating bank feed you are only given the option for the purchase number. Can we please have the Invoice Number showing. It is particularly difficult when there are many invoices for the same amount. An quite honestly the Invoice Number is what we all work with.   Thanks Eileen ... View more

When using MYOB online, and entering a purchase invoice/bill from the intray, I start typing the item number and you can't see any search results without scrolling. I'm sure the search return 'dialogue box' used to be slightly bigger so that it showed at least one item? It's a small issue, but a pain when entering multiple part numbers, having to scroll down so much (first photo attached). It it fine when invoicing (second photo attached) or when entering a bill without going via the intray - the search result shows several items. ... View more

The card file profile has phone nos to be added it would be great to have another box under each number for the contact name and position.   "Set up of card file." ... View more

The new update makes it IMPOSSIBLE to add all the details I MUST put in the company name field.  I MUST have the Company Name & Department written out in full (no abbreviations) for my clients and suddenly with the new update there is character limits on this field and I can't fit it all in!  So I'm completely stuck - HOW CAN I CREATE NEW CONTACTS?!! This "upgrade" is causing me to loose money as I can not add new clients and create invoices for them.  PLEASE FIX IT!!!  ... View more

So MYOB, do you take any notice of customer requests and information, or just take the monthly fees? A post from 2013 requested a really basic option, default to today's date when entering an invoice. I would have thought it standard and a no-brainer, yet here we are 10 years later, and no sign of an improvement. I guess this will also be ignored, but at least I got to vent.  ... View more

Hi MYOB team, Could MYOB please look to improve the function around saving pay runs?    Currently, if a pay run has already been saved and is reopened, the options are to choose 'New Pay Run' or 'Continue'. If you mistakenly choose 'New Pay Run', there is no warning that your current pay run will be deleted. In theory this means you could lose a massive pay run for 100s of employees with the simple click of a button.   Is it possible to add a layer to this, so that if you click 'New Pay Run', a warning window pops up where you'll need to confirm that you're certain that you want to start a new pay run? I think that would be appreciated by many users of AR - and maybe slightly lower overall stress levels on payroll day      Thanks vidario   ... View more

Would be so good if you could search the IN TRAY for Documents for an ENTRY already created  RATHER than having to go to the IN TRAY > find the document and then LINK to the entry.  Sometimes it is difficult find the entry (especially if it a Spend Money entry).    "INTRAY: Attachments > Add Documents from EXISITING INTRAY" ... View more

When in 'spend money' when you click on the 'attachment' option there is no option to link to a reciept already in the IN TRAY.  Please allow access to the In Tray from spend money window.   "Link Spend Money 'Attachment' function to in Tray"   ... View more

The penalties are increasing for late super and the deadline is not the date the money has left the bank it is the date it is received and processed by the Super fund.  The date listed in the Manage Payments window indicates the date it was created, not the date approved or the date completed.  The date completed is the most critical date.    Can MYOB please show the actual DATE of completion for super as that seems to be the only thing that really matters from a compliance perspective.  To provide more detail, I'd suggest 2 more date columns in the Manage Payments window, Date created (current date field), date approved/authorised and date completed.  This gives total transparency to the business owner and the Consultant's/Bookkeepers/ BAS Agents and Tax Agents.  I think that this is critical information that the Business owner currently has absolutely no way of gaining.   "Show Super Processing Date" ... View more

Fairwork have decided that come 1st February 2023 there will be 10days paid leave for all staff regardless of employment status in relation to domestic violence situations. Currentlly in MYOB you can only reset the balance at the end of the payroll year and no option for the anniversary date.   "Entitlement that renews annually on employee anniversary date" ... View more

Could we have an additional column on the payroll category list showing STP Phase 2 so we don't have to drill into each payroll category to see if it has been actioned?   "STP Phase 2 Payroll Category list" ... View more

When processing payroll, I record the payroll, and don't submit the STP report straight away, so I can check that job numbers have been allocated to all transactions by running a consolidated jobs P&L and comparing it to the whole company P&L.   I used to then be able to go to payroll reporting centre, and send the report with a few clicks once I'd confirmed everything was okay, or deleted and reprocessed any wrong entries.   Now that we've transitioned to STP phase 2: I click on Payroll Reporting Centre which opens my browser where I then have to click on Next before I can type my password and click on Sign in then I have to choose the company file then click on Payroll then click on Single touch payroll reporting then click on the relevant transaction which takes me to yet another screen where the send to ato button is waaaaaay down the bottom so I have to scroll down the page before I am finally able to send to ATO.   Was this user-tested before it was implemented? Was it only tested by people who use the browser version and not the desktop software. so they were already logged in? Or did MYOB simply ignore any feedback they were given?   Although I've been doing it for years, I can't remember exactly how few clicks this used to be - I'm thinking maybe 3 or 4 - but this new process ^^^ is absolutely ridiculous and will drive me insane every week. It still beats having to reverse pays just to change a job allocation. [I still think there has to be a better way to reverse pays while keeping an audit trail - particularly when the $ amounts aren't changing, but hey, that's a whole other issue.]    I don't even really mind having to log in to the browser, but you could at least take me straight to where I need to go, like lodging the BAS online.   MYOB currently has only TWO main features I use regularly that Xero does not have. If Xero gets their act together and introduces them before MYOB manages to bring AccountRight back to being the solid, reliable, user-friendly program it used to be, then I'll be making the switch. The race is on. I'd rather stick with MYOB but some days it seems every time I turn around I find another reason NOT to use it. For now, the time saved using these features still outweighs the benefits of changing, despite this current rant.   "Bring back easy access to the single touch payroll reporting centre!!!!!!! Please?" ... View more

I know that superannuatin is only compulsory for under 18 year olds if they work more than 30 hours a week, but it would be good if MYOB could have an option for allowing superannuation to be automatically calculated by MYOB for those employers who want to pay it to all employees.   Currently, it is only automatically calculated when the pay includes more than 30 hours for the staff member.  I have an under 18 who we pay superannuation for (regardless of hours worked), and so I have to remember to manually add it in to each pay.   "Superannuation for under 18 year olds" ... View more

Hey, I remember MYOB having a 'bills due' report which would filter purchases using a specified date range. I have noticed after using XERO (Which still has this feature) that this no longer exists, and was replaced by a "To-Do List". This is not a great replacement for my purposes, as I want to see only a specified date range and not the whole long list. Please consider adding the bills due report back to MYOB.  ... View more