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July
July
I had originally set up a car allowance (with actually is under Allowance Other) with the description "Car Allowance" to make it easy for the employees to understand on their payslip.
I then realised that we need to include the description V1 Private Vehicle. The type of allowance was correct, I just needed to add that description in.
I am about to finalise STP 22/23. I have changed the wording of the allowance in MYOB, but the description in the payroll verification is still showing as Car Allowance.
Does this take time to update, or what else do I need to do?
Solved! Go to Solution.
July
July
Hi @BreeDeCunha
Thanks for your post. To fix this, I'd suggest to change/edit the pay category name. This help article will give you more information about : Payroll categories / Editing payroll categories
Note: Under entitlement the show balance on payslip should be mark check.
Cheers,
Earl
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July
July
@Earl_HD you have not read my question properly.
I have changed it already, but it is still not flowing through to the payroll verification report.
See attached.
July
July
Hi @BreeDeCunha
My apologies. After you update the payroll categories, you would need to send update event to ATO then close the report then re open.
Please do let me know how you go on this.
Regards,
Earl
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July
July
Hi @Earl_HD
I can't send an update event for 22/23, I get the error message
The Payment Date falls within the lock period. You can't record pays dated in the lock period. Contact your administrator for more information.
Btw, the normal lock period is not on, so I don't know what it is referring to.
July
July
Hi @BreeDeCunha
Can you please run a $0 payrun dated 30/06/23 and send that to the ATO. Please let me know how you go on this.
Regards,
ear;
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July
July
Nope, still not working
July
July
Hi @BreeDeCunha
Thanks for confirming. Can you please Go to the Setup menu and choose Preferences.
> Click the Security tab.
> Select the Lock Periods: Disallow Entries Prior to option, and choose the relevant date.
> This selection places a lock on all transactions prior to the date selected.
> Click OK.
Note : Note that your user role needs to be have the permission to change preferences.
Regards,
Earl
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July
July
Yes that worked. I unlocked the period, ran an update event and then it is now showing correctly.
thanks for your help.
July
July
@BreeDeCunha
Thanks for letting us know that your problem is now resolved. Feel free to post again, we're happy to help.
Cheers,
Earl
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