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hidden2's avatar
hidden2
User
2 months ago

Creating a payroll bank file using Android products.

Hello,

 

I tried calculating salary from home on an android device but the bank file created never worked.

Has anyone had any luck doing this and what am I doing wrong?

Thank

1 Reply

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  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    2 months ago

    Hi hidden2,

     

    Thank you for your post and your patience waiting in a response.

     

    Welcome to the Community Forum!

     

    In this scenario, it's recommended that you first delete the original Electronic payment. Next, ensure that each individual transaction has a statement text. Then, recreate the ABA file. Supplier and Employee cards have a Statement Text field that should be filled out before making electronic payments. Additionally, ensure that you select the Self-Balancing transaction option in the Banking tab of your selected account.

     

    If the issue persists, could you please provide more details? Are you receiving any error messages? At what point during the process is it not working? Does it work when you process the payment through a computer? Or is the same issue occurring?

    Please feel free to respond if you need further assistance.

     

    Cheers,

    Princess